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Sustainability & Well-being

The Cosmetic Factory is making a stand for sustainable affordability with responsible, eco-friendly practices. It’s a long way to save the planet, but every step counts:

Recyclable packaging + NO boxes

Our products are 100% box-free and we only use recyclable packaging, no single use plastics. We also encourage our customers to reuse or dispose of the packaging properly at home. 

Eco-friendly shipping method

We care about your well-being as much as we care about the environment and the planet. Online shipment packaging can be tricky but we are committed to making our methods and materials more sustainable. 

Our e-commerce packaging currently consists of:

  • 100% biodegradable & recycled cardboard box that can be reused for storing or returning items - it has a “reseal” sticker, so no need to worry about using tape; 
  • Natural wood wool filling - no paper, no plastic; 
  • Customized eco-bag made 100% of raw cotton - this can be used as a personal make-up and toiletries bag. 

No plastic bags or wrapping

We don’t use any plastic bags to wrap, carry or ship our products. 

Cruelty-Free & Vegan

We keep reminding ourselves every day that we ALL have a responsibility to all species and the environment. So we also refuse to test any of our products on animals and we carefully select our suppliers making sure that they comply with no animal cruelty. 

Most of our ingredients are vegan and we’re working hard towards making our brand 100% vegan in the near future.

Natural and Organic ingredients

We look for ECOCERT/COSMOS/ACO-certified raw materials to make sure that we support environmental-friendly and socially conscious businesses. Our facility is also COSMOS certified, which means that it is suitable for manufacturing natural and organic products. Although we are not a 100% natural brand, we are working towards using more and more natural ingredients in our formulations.

NO, NO, NO...

We don’t use harsh chemicals in our products for your safety and well-being:

  • NO SLS
  • NO SLES
  • NO MIT
  • NO MCIT
  • NO Phthaltes
  • NO Parabens

Quality is everything

We follow a strict protocol to reduce our operational impact at our warehouse. Our facility is ISO 22716 "Good Manufacturing Practices" and ISO 9001 "Quality Management Systems" certified. We manage expired raw materials and failed batches, ensuring that they are adequately collected, stored, transported, treated, recovered, and disposed of. We are completely against illegal dumping!

Environmental Responsibility in all facilities 

It all starts with us, human beings. We strongly encourage our employees to recycle and separate waste accordingly in the office, warehouse and at home. We follow recycling practices according to Australia’s standards and we are also tracking the increase of waste production in our facilities to potentially implement waste diversion programs in the future. 

We also ensure sustainable behavior in the office, such as:

  • Keeping air-conditioning and heating system at reasonable settings and always turned off when there’s no one in; 
  • Turning off unused lights in common areas; 
  • Offering reusable coffee cups, cutlery and lunchware; 
  • Encouraging paperless practices whenever possible - our documentation system is 100% electronic and our invoices are sent by email only to all customers.
  • Always opting for eco-friendly office supplies; 
  • Being water waste conscious at all times.

Together we can make the world a better place.