Discover the Beauty of Knowledge: Your Ultimate Guide to All Your Cosmetic FAQs
FAQ
What shipping methods do you offer?
We offer standard shipping and expedited shipping options. Standard shipping usually takes 3-7 business days to arrive, while expedited shipping arrives within 1-3 business days. Shipping times may vary depending on your location.
How long does shipping take?
Shipping times vary depending on your location and the shipping method you choose. Generally, standard shipping takes 3-7 business days to arrive, while expedited shipping arrives within 1-3 business days.
Do you offer international shipping?
Yes, we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
Do you offer free shipping?
Yes, we offer free shipping on orders over $80.
What payment methods are accepted?
We accept major credit cards including Visa, Mastercard, Generic, American Express, and Shop Pay. We also accept payments through Google Pay and Apple Pay.
How can I contact customer service?
You can contact customer service by email or phone. Our email address and phone number are listed on our website footer and under the "Contact Us" section.
Is buying online safe?
Yes, buying online can be safe as long as you take the necessary precautions. At our online shop, we use industry-standard encryption technology to protect your personal and payment information. We also take measures to ensure that our website is secure and free from malware. However, it's important to be cautious when shopping online and to only shop from reputable websites. If you have any concerns about the safety of your online shopping experience, please contact our customer service team for assistance.
What is your return policy?
For further information on our return policy please visit our returns policy site or shipping & returns site:
Are your products cruelty-free?
Yes, all of our products are cruelty-free and we do not test on animals.